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Enhancing the bike-on-transit experience: How a simple technology upgrade can forge the link between cycling and transit ridership

Enhancing the bike-on-transit experience: How a simple technology upgrade can forge the link between cycling and transit ridership

Real-time bike rack occupancy information captured by GMV’s dispatch software, which is currently used by LADOT DASH with its deployment of Sportworks bike racks and…

Tuesday, Nov 23

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Real-time bike rack occupancy information captured by GMV’s dispatch software, which is currently used by LADOT DASH with its deployment of Sportworks bike racks and counting hardware. Over the past few years, bicycles have increased in popularity and become a more prominent aspect of mobility ecosystems. Bicycling, however, is not always an end-to-end method of transportation. When bicycles can be transported on-board transit vehicles, riders have a great option for their first and last mile.

Additionally, dedicated bike commuters have the confidence of knowing there is a back-up plan for inclement weather, bike mechanical issues, unexpected time constraints or an emergency. With an increase in both bike rack usage and the demand from passengers for real-time information and data, an opportunity arises to improve service and harmonize the use of these mobility options.

Supplying real-time availability of bike rack spaces before the bus or train arrives enables riders to better plan their journey. This technology addition is analogous to widely deployed passenger counting systems that include apps to inform passengers if seats are available. If rack spaces are full, riders may choose to wait for the next bus or train, ride to another stop or route, extend their bike ride to complete their journey or park their bicycle at a nearby station.

In addition to increasing customer satisfaction and ridership, transit operators can benefit from a range of increased efficiencies by accessing bike rack usage information, including: Historical data assists with scheduling, so that buses with higher bicycle capacity can be used […]

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